BY PHONE

Prefer to book an appointment by phone? Call us at 888-860-7426 during normal business hours.


PRICING

Hair and chemical services may vary according to individual stylists, coloring techniques or length of hair. Get an exact quote for your specific needs by calling 888-860-7426 during normal business hours or via email at info@shandeliersalonandspa.com

PAYMENT AND GRATUITy

We accept Cash, Mastercard, Visa, American Express, and Discover. Industry gratuity average is 15%—25% of the service price and is always a matter of choice. No refunds on services rendered.

 

CANCELLATIONS

A $35 fee or 50% of appointment cost (whichever is greater) may be applied to all missed appointments and appointments cancelled with less than a 24 hours notice, per service booked, with the exception of Keratin / Blow Out Treatments, a minimum $100 fee applies. 

CHILDREN

For the safety and comfort of all clients, we ask that any children in the salon under the age of 14 must be accompanied at all times by a guardian who is not receiving hair services that day.

 

PRODUCT EXCHANGES AND RETURNS

If for some reason you are unhappy with any products purchased at our salon, they may be exchanged for another product within 7 days of the original purchase date. No exchanges or returns on discount or promotional items.

CElL phone USAGE

We ask that clients refrain from using cell phones while receiving a service in the salon. Complimentary charging stations are available if you need to power up.